International assistance company

Insurance event Our services

What to do if an insurance event happens to you?

If you are insured with Kooperativa Vienna Insurance Group,a.s. or
Komunálna Vienna Insurance Group, a.s. and you have an insurance event, you have to:

Call the assistance company Coris – Bratislava, a.s. within 24 hours of your insurance event at 00421 – 2 53 41 63 71 or 00421 – 2 43 64 10 37

Report your event

Our operator will provide you with additional information

Send the relevant documents by post to: Coris – Bratislava, a.s., Kovorobotnícka 17, 821 04, Bratislava. You can find the reports of event on our website under menu Eurotravel

Services

Thanks to long-year experience Coris provides you with qualified services in all spheres of assistance as well as with Call centre. What do we provide?

  • 24-hour service
  • we provide our clients with the information of all kinds

Service phone – 24 hours a day throughout the year


If you are in the Slovak Republic, call:
0800 18 56 54

If you are outside the Slovak Republic, call:
00421 -800 18 56 54
00421 – 2 43 64 10 35

General conditions KIA Assistance (PDF)

Legal assistance includes:

  • dealing with cases within the Green card
  • dealing with cases within the Fourth Directive
  • claim of recourse
  • legal agenda - when a Slovak citizen causes damage to a citizen of a foreign country

Medical assistance

You have traveled abroad and suddenly fallen ill or you’ve got an injury? Don’t hesitate to contact our operators who, with their professional work, solve everything for you.

The basic package of services includes:

  • medical help, check-up, treatment
  • transport to the hospital
  • hospitalization abroad
  • dental treatment ( under the terms of insurance)
  • transport to the particular treatment centre in Slovakia according to the medical state of a patient
  • transport of mortal remains

Other services:

  • providing the possibility of transport of children under 15 from foreign countries by unexpected illness or injury
  • visit of the patient by long-term hospitalization abroad
  • prolonging of the visit (for health reasons)
  • abortive return
  • help you get back loose travel documents
  • financial help

Technical assistance

Technical assistance was created to resolve technical breakdowns (electrical, electrical, and mechanical) of motor vehicles.

The basic package of services includes:

  • sending a road service to the place of the car- breakdown
  • towing to the place of repair or the place where the vehicle will be kept
  • accommodation for passengers during the repair
  • providing the possibility to continue in a journey or to return to the place of permanent residence
  • lending a replacement car
  • providing and delivery of spare parts

Other services:

  • help in case of theft
  • help in case of empty tank or using a wrong fuel
  • help when you lose your keys
  • vehicle disposal
  • information and consultant service
  • translation and interpreting
  • legal assistance

The priority of the technical assistance is a quick and useful help in cases of breakdown or an accident.

Coris Bratislava a.s. seated at Kovorobotnícka ul. 17, Bratislava, is a member of international network Coris International and began to write its history in July 1996 as the first Slovak company providing broad scale of assistance services. Coris International was established in Paris in 1987, as the one of few independent organizations providing assistance services and claim handling with international aspect. Coris Bratislava has operated on the international insurance market for more than 20 years and built a position of private independent international company.

Members of this association annualy provide their services to more than 120 millions of people in the whole world. Coris offers broad scale of assistance and insurance services in the whole world. Standard offering includes assistance services for insurers, banks, credit agencies, motor associations, travel agencies, services for manufacturers and importers of motor vehicles and insurance services for insurance and reinsurance companies as well. Coris network operates in cooperation with other partners 24 hours a day throughout the year wherever through out the world.

  • ACM
  • AEGON SCHADEVERZEKERING N.V.
  • AG Insurance
  • AGEAS Insurance Ltd
  • ALPHA INS. CO.
  • Amlin
  • Arag
  • ARÉAS
  • Assurance Mutuelle des Motards
  • Axa
  • Axa Winterthur
  • AZUR ASSURANCES
  • COVEA FLEET
  • Dekra
  • Ethias
  • ETHNIKI GEN.INS.CO.
  • EUROPEAN UNION INS. CO.
  • FIATC SEGUROS
  • Fidelia
  • Fidelidade
  • GMF Assurances
  • Greenval Ins.Co.Ltd.
  • Helvetia
  • Huk Coburg
  • INTERAMERICAN
  • Interlife
  • KGM Motor Policies at Lloyd´s
  • KOBE
  • LA MUTUELLE DU POITOU
  • LA PARISIENNE ASSURANCES
  • VERITAS
  • Le Monde
  • LIBERTY SEGUROS SA
  • MAAF Assurances SA
  • MACIF
  • MAIF
  • Matmut
  • MATMUT
  • MEDERIC IARD
  • METROLIFE INS. CO.
  • MM Globalis
  • MMA Iard
  • UNIGARANT
  • Mobi 24
  • MUTUA MADRILEŇA AUTOMOVILISTA
  • Mutuaide
  • Mutuelle de Poitiers Assurances
  • OCIDENTAL SEGUROS S.A.
  • ORANTA
  • P & V Assurances
  • Pacifica
  • PERSONAL INS. CO.
  • RACC
  • SEGUROS CATALANA OCCIDENTE
  • SOS International
  • SUMMIT
  • Summit at Lloyds
  • Summit Insurance
  • Swift Cover
  • Swiss Life
  • Tesco Underwriting Ltd. Ageas House
  • TUiR Partner

Contact

Tel.: +421 (0) 2 43 64 10 37
24 hours a day throughout the year
Fax: +421 (0) 2 43 42 49 52
coris@coris.sk
Coris – Bratislava, a.s., Kovorobotnícka 17, 821 04, Bratislava
IČO: 35694050
DIČ: SK2020886527
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